What to Do When iPad Folio Keyboard is Not Working

When faced with the frustration of an iPad Folio Keyboard not working, begin by ensuring compatibility between your iPad and the keyboard, checking for the latest software updates on both devices. Examine the connection port for any debris and clean it gently. If the issue persists, disconnect and reconnect the keyboard, ensuring a secure attachment. Try restarting your iPad, following the appropriate method for your model. For more persistent problems, consider a factory reset, but remember to back up your data first. If all else fails, seeking professional assistance from an authorized Apple service provider or an Apple Store is recommended for a comprehensive diagnosis and potential repairs.

8 Ways to Fix iPad Folio Keyboard Not Working Issue

1. Check Compatibility

First and foremost, ensure that your iPad and the Folio Keyboard are compatible. Check the product specifications and verify that your iPad model supports the keyboard. If you encounter issues with the iPad Folio Keyboard not working, it’s advisable to explore troubleshooting steps provided by Apple’s official support resources. If the problem persists, consider seeking professional assistance or contacting Apple Support for a more comprehensive solution.

2. Check for Software Updates

Outdated software can often lead to compatibility issues. Ensure both your iPad and the keyboard have the latest software updates installed. Navigate to Settings > General > Software Update on your iPad to check for and install any available updates.

3. Check Keyboard Connection Port

Examine the connection port on your iPad and the keyboard. Ensure there is no debris or damage. Gently clean the port using a small, soft brush or compressed air to remove any dust or lint that may be the reason why your iPad Folio Keyboard is not working.

4. Clean the Keyboard

Sometimes, the issue may be on the keyboard itself. Turn off your iPad and detach the keyboard. Carefully clean the keyboard surface with a soft, lint-free cloth. Please pay attention to the keys and ensure there’s no debris affecting their functionality.

5. Reconnect the Keyboard

Detach the Logitech iPad keyboard from the iPad and then reconnect it. Ensure a secure connection, and listen for the click sound that indicates a successful attachment. Sometimes, a simple reconnection can resolve connectivity issues with the logitech iPad keyboard. If the problem persists, consider checking the keyboard’s battery levels, updating firmware if applicable, and consulting Logitech’s support resources for additional troubleshooting steps.

6. Restart Your iPad

For restarting an iPad without a Home button, you need to press and hold the volume up or down button with the top button till you see the power off slider. Use the slider to shut down your iPad. After waiting for 30 seconds, you can press and hold the top power button until you see the Apple logo. For iPads with a Home button, you need to press and hold the top button until you see the power off slider. Drag the slider, wait for 30 seconds, and then press and hold the top (or side) button again until you see the Apple logo.

7. Factory Reset

If all else fails while fixing your iPad Folio Keyboard that is not working, consider performing a factory reset on your iPad. Note that this will erase all data on your device, so make sure to back up your data first. Go to Settings > General > Reset > Erase All Content and Settings.

8. If All Else Fails, Contact a Professional Repair Shop

If none of the above methods resolve the iPad Folio Keyboard Not Working issue, it may be time to seek professional help. Contact an authorized Apple service provider or visit an Apple Store to get a thorough examination and, if necessary, professional repairs. For the best iPad repair services, consider reaching out to authorized service centers or reputable third-party repair providers known for their expertise in resolving iPad-related issues.


In conclusion, dealing with an iPad Folio Keyboard that isn’t working can be challenging, but by following these troubleshooting steps, you can often identify and resolve the issue on your own. Remember to check for compatibility, keep your software updated, clean both the keyboard and connection port, and try restarting your iPad. If all else fails, professional assistance from wireless waves repair is just a visit away. For more information or to schedule a repair, don’t hesitate to contact us.


Why won’t my iPad Folio Keyboard respond to key presses?

If your iPad Folio Keyboard is unresponsive, start by checking its compatibility with your iPad model. Ensure that both the keyboard and iPad have the latest software updates. Additionally, clean the keyboard and connection port and restart your iPad, as these steps might resolve the issue.

Is there a specific way to clean the keyboard to avoid damaging it?

Yes, when cleaning your iPad Folio Keyboard, use a soft, lint-free cloth. Avoid using liquids directly on the keyboard, and gently wipe away any dust or debris. Taking care during cleaning can prevent damage and improve the keyboard’s functionality.

Can I seek professional help for my iPad Folio Keyboard even if it’s out of warranty?

Yes, even if your iPad or Folio Keyboard is out of warranty, you can still seek professional assistance. Visit an authorized Apple service provider or an Apple Store for a thorough examination and repair options. Keep in mind that there may be associated costs for out-of-warranty services.

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